Quality Operations Management

IMPROVE YOUR FRANCHISE

Quality Operations Management​

Leveraging Technology to maintain Quality Franchise Operations Management needs.

Get live, updated insight into your franchisees’ performance remotely from HQ. Rollout and run audit and training programmes centrally as
the franchisor.

1. Quality Operations Management Framework

Operations Management
Platform to track and facilitate
procedural and standards
compliance.

Enhances central HQ oversight
into operations performance and
maintaining quality standards at
a dispersed unit level.

2. Audit
Programme

Development of audit
program across key
operational and management
compliance areas.

Allows for non-compliance alerts
and scheduled checks that key
standards and procedures from
SOPs are being upheld or
exceeded.

3. Training
Programme

Development of structured
training programme based on
SOP content and Audit
standards.

Training content in a scalable
programme enforces
standardised employee
recognition of important role and
organisation-related standards
and processes.

4. Process
Management

Mapping of key administrative
process workflows that are
frequently repeated.

Allows for specific workflow
tracking across procedurally
similar but otherwise distinct
projects.

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