Astreem Diagnostic Tool Does my business needs a Franchise Management System Start The Quiz Is your Business Franchised? Yes No How many Franchisee(s) do you have? 0 1-5 5-9 10 and above In how many Countries are your Franchisee(s) Located? 0 1 2 3 and above FRANCHISE MANAGEMENTHow many franchise team do you have to manage your Franchisee(s)? 1 (only myself) 2-3 4 and Above How often do you visit your Franchisee(s)? (No of visits per year) I hardly visit them 1-2x 3 and Above How do you communicate with your Franchisee(s)? I hardly communicate with them All sorts of offline and online communications whenever necessary We have regular monthly calls/ meetings When you have a new franchisee, how do you track their progress until the Franchisee is ready to operate? I set targetted deadline for the Franchisee to adhere I maintain good communication to always be updated on the progress I am usually not involved in the process, I have a dedicated team for it SOPDo you have a written SOP? No Yes How often do you update your SOP? I do not have SOP Hardly updated 1-2x a year AUDIT Do you have an audit system to ensure compliance to your Franchisee(s)? How do you conduct them? I do not have any regular audit I use google calendar and excel/ word document to conduct the audits I use a technology platform that helps me conduct, compile and report all my audits After conducting the audits, how do you communicate your findings to your Franchisee(s)? I do not have any regular audit I emailed the audit results to the Franchisee(s) My technology platform will immediately send the audit results to the Franchisee(s) For any audited items that the Franchisee(s) does not comply with your policy, how will the Franchisee(s) revert back? I do not have any regular audit The Franchisee(s) will have to email me the reasons and provide picture evidence if necessary My technology platform will create reminder for the Franchisee(s) to revert. Reasonings and picture evidence can be inputted in the system TRAININGUpon any new product launch, do you need to train your Franchisee(s)? Yes, their staffs will have to take training with us No, I only need to send out the product list/ catalogs Yes, I will send out training videos/ manuals "Is the training accompanied by assessment?" No Yes, paper based assessment Yes, online based assessment PERFORMANCEDo you set a sales performance benchmark for you Franchisee(s)? No Yes, I compare monthly/ annual sales performance using excel Yes, I compare monthly/ annual sales performance using a technology platform Do you set an audit performance benchmark for you Franchisee(s)? Yes, I compare audit performance using excel Yes, I compare audit performance using a technology platform How do you track your Franchisee(s)' sales performance? Never Monthly/ Annually Real time View your result Browse More Diagnostic Tools Retake Test