We have documented SOPs in the following areas: Check all that apply.
Our SOP is always updated when there are changes or include new processes, product, or service.
We always notify our franchisees and/or outlet managers of updates or when a new SOP is released.
We always track whether the updates and latest released SOP are read and acknowledged.
We implement a quiz that helps track that comprehension for each SOP has taken place.
We have a training content ready for the following areas/departments. Check all that apply.
We have a quiz for each training content listed above to assess the trainees.
We implement trainer led training sessions.
We implement trainer led evaluations to determine the trainee’s performance before completing the training program.
Training results are tracked by individuals
Onboarding processes have been developed for the following areas/departments: Check all that apply.
Onboarding processes have been developed for the following roles in my company: Check all that apply.
By my estimation, these onboarding programs are sufficient for our company
We conduct regular quality and compliance checks in the following areas: Check all that apply.
Our Compliance framework matches our documented SOP and training programs.
We have developed a clear path for corrective actions for non-compliance in each area.
We use software to execute our compliance program.
We track key performance in the following areas: Check all that apply.
We have access to view consolidated sales trends and paterns, such as best selling products and peak seasons across our outlets
