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March 2019

Develop your own Customer Service Excellence programs and increase customer retention

March 26 @ 9:30 am
|Recurring Event (See all)

An event every month that begins at 9:30am on day Last of the month, repeating until May 31, 2019

Bizlink Centre, #07-02, 59, Ubi Avenue 1
Singapore,Singapore
+ Google Map

In today’s competitive landscape, businesses cannot afford to lapse in customer service or product delivery. When it has happened and correctional steps are necessary, it is already too late. One way to reduce risk is to maintain standards through regular audits to ensure that customer expectations are met. Auditing is a means of evaluating the effectiveness of your company's internal controls. Regularly and well implemented audit programs can go a long way to maintaining product quality, store performance standards and operational…

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May 2019

Develop your Customer Service Excellence Program without the usual huge investment!

May 28 @ 9:30 am
|Recurring Event (See all)

An event every month that begins at 9:30am on day Last of the month, repeating until May 31, 2019

Bizlink Centre, #07-02, 59, Ubi Avenue 1
Singapore,Singapore
+ Google Map

In today’s competitive landscape, businesses cannot afford to lapse in customer service or product delivery. When it has happened and correctional steps are necessary, it is already too late. One way to reduce risk is to maintain standards through regular audits to ensure that customer expectations are met. Auditing is a means of evaluating the effectiveness of your company's internal controls. The benefits of maintaining an effective system of controls include obtaining reliable reports on operational compliance, training standards, financial…

Find out more »