AUDITS FOR QUALITY PERFORMANCE

Developing Your Business’s Audit Program

Knowing how your company is performing in key areas can really give your management an edge against other players in the market.

Depending of a company’s key performance objectives,  audits can include customer service, hygiene standards, merchandise, product quality, customer complaints, customer turnover, Supply chain compliance, production efficiency etc.

Being able to track performance and benchmarks will go a long way to protect your brand’s growth and long term sustainability.

Find out how easy developing your own audits and conducting them can be.  Manage staff performance or to monitor if the team is delivering on target performance.

Do not under estimate the power of audits. It is that invisible weapon to help you cut through all the commentary and get straight to the facts.

By leveraging Technology, you can automate your Audit program to assist with consistent implementation, receive automated reports, help monitor progress and set performance benchmarks. The key is to invest the right amount of effort in developing the program, commitment and to implement the program across the different levels of your organisation from franchisee Management, to operations managers and the ground staff.

WHO SHOULD ATTEND?

This franchise seminar is suitable for business owners and operations managers.

WHAT YOU CAN EXPECT:

    1. Know why Audits will help your performance
    2. Identify areas in your business that can help you improve your business performance
    3. Develop your own customised audit!
    4. Schedule your audits
    5. Conduct Audit
    6. Reporting

Speaker’s Profile

Abhishek Date

Abhishek Date

Franchise Director at Astreem Consulting Pte Ltd

Abhishek graduated from S P Jain Center of Management, International with Masters in Business Administration in Global Logistics and Supply Chain Management.

With over 10 years experience in the Franchise  industry, Abhishek is the Subject matter expert for business structure development including Strategy Planning, Training, supply chain management and audit plans & performance target development, . With Astreem Abhishek helps clients develop robust and scalable processes using the Business Excellence framework as a foundation for growth.

Prior to Astreem, Abhishek was a consultant with Oracle,  and worked on the number one core banking solution worldwide. Abhishek has consulted major retail banks in India, Middle East and North Africa. Abhishek has also worked in the Supply Chain domain and consulted to Global 3Party Logistics Providers like FedEx, DHL and DB Schenker.