AUDITS FOR QUALITY PERFORMANCE
Developing Your Business’s Audit Program
Knowing how your company is performing in key areas can really give your management an edge against other players in the market.
Depending of a company’s key performance objectives, audits can include customer service, hygiene standards, merchandise, product quality, customer complaints, customer turnover, Supply chain compliance, production efficiency etc.
Being able to track performance and benchmarks will go a long way to protect your brand’s growth and long term sustainability.
Find out how easy developing your own audits and conducting them can be. Manage staff performance or to monitor if the team is delivering on target performance.
Do not under estimate the power of audits. It is that invisible weapon to help you cut through all the commentary and get straight to the facts.
By leveraging Technology, you can automate your Audit program to assist with consistent implementation, receive automated reports, help monitor progress and set performance benchmarks. The key is to invest the right amount of effort in developing the program, commitment and to implement the program across the different levels of your organisation from franchisee Management, to operations managers and the ground staff.